FAQ
Check our vSeeBox tv frequently asked questions or contact us directly for other questions.
General Question
What is vSeeBox?
A vSeeBox is an Android TV box designed to connect to a compatible TV or monitor through HDMI. Different models use different processors, memory, storage and network configurations.
What do I need for setup?
You need a compatible TV or monitor with HDMI input, the included power adapter and either a Wi-Fi or Ethernet connection.
How much memory and storage do the V6 models have?
- V6 Pro: 4GB DDR3 RAM + 32GB eMMC storage.
- V6 Plus: 4GB DDR3 RAM + 64GB eMMC storage.
- V6 Max: 4GB DDR3 RAM + 64GB eMMC storage.
Which processors are used in the V6 models?
- V6 Pro uses the Allwinner H618 with a quad-core Cortex-A53 CPU.
- V6 Plus uses the Amlogic S905Y5 with a quad-core Cortex-A55 CPU.
- V6 Max uses the Amlogic S905Y4 with a quad-core Cortex-A35 CPU.
What network connections are available?
All three V6 models support dual-band Wi-Fi 6 and Ethernet. V6 Pro supports Gigabit Ethernet. V6 Max supports 10/100M Ethernet. V6 Plus includes an RJ45 Ethernet connection.
Do the V6 models support Bluetooth?
Yes. V6 Pro, V6 Plus and V6 Max support Bluetooth 5.0.
How do I install a system update?
Use the system update section in the device settings and follow the on-screen instructions. Keep the device connected to power during an update.
What warranty is included?
Eligible purchases from vseeboxshops.com include a 12-month limited hardware warranty. Please keep your order number for support requests.
How can I contact support?
Use the contact page or the support email shown on vseeboxshops.com and include your order number and model name.